Create the best customer experiences, at scale

with software that gives agents everything they need to serve customers in one window.

Edify delivers an all-in-one contact center and unified communications solution that works on every channel, for every customer, to solve every problem. On a single screen.

Do More With Less

Customer service experiences should be personalized, memorable, and easy. That's why we built a unified platform that enables your agents to focus on your customers, not the technology. Just the way it should be.

Contact Center (CCaaS)

Give agents one window to meet customers where they are, on every channel.

Unified Communications (UCaaS)

Unify your workforce across teams and timezones with one-click voice, chat, and video.

Communications Platform (CPaaS)

Make business communications exactly what you want them to be, with open APIs.

No-Code Workflows

Replace IVR, IVA, RPA, and more with a single, no-code drag-and-drop tool.

Think You've Seen It All?

Think Again.

Whether you've got a team of 50 or a team of 5,000, every one of them serves your customers. So, everyone should be working on one solution - not just all agents, but the entire organization. Combining contact center, unified communications, and API functionality unites your frontline customer service with the rest of the business. Because the customer experience is everyone's job.

Full-Stack 100% Uptime SLA

Relax with the industry's highest, most inclusive SLA - backed by a 10x financial guarantee.

    Platform Features

  • Full-Stack 100% Uptime SLA

  • Multi-Cloud Architecture

  • Transparent Usage-Based Pricing

  • Cloud-Native

  • One Window

  • Machine Learning

  • Global Availability

  • Built-In Telecom

  • User-Friendly No-Code Interface

Learn Even More

Explore the biggest topics in customer service.

Artificial Intelligence & Machine Learning


Employee Experience

Unified Communications